SMS Communication Policy

T&J Heating and Air Conditioning, Inc values your privacy and is committed to providing you with clear and transparent information about how we use your personal information. This SMS Communication Policy outlines how we may use your mobile phone number to send you text messages.

Consent to Receive SMS Messages

By providing your mobile phone number and opting in to receive SMS messages, you consent to receive text messages from T&J Heating and Air Conditioning, Inc values or its authorized service providers. Your consent is voluntary, and you may withdraw it at any time by texting "STOP" to [Short Code].

Consent will be obtained or denied verbally when you call or message the office.  Our office will say "Hello, this is [employee name] from TJHVAC. We’d like to send you SMS messages to keep you updated on your inquiries with us. Message frequency may vary, and standard message and data rates may apply. You can opt out at any time by replying STOP. For assistance or more information, reply HELP. Your mobile opt-in data will not be shared with third parties. May I have your permission to send you these messages?" 

Once you have given verbal approval you will receive the following Subscriber Opt-In Message: "You have successfully been subscribed to messages from T&J Heating and Air Conditioning, Inc from this number.  Message and Data Rates may apply.  Reply HELP for help.  Reply STOP to unsubscribe."

Types of SMS Messages

We may send you text messages for the following purposes:

•            Scheduling and Appointment Confirmations: Notifications about your schedule and appt confirmations.

•            Customer Support: Responses to your inquiries and support requests.

Message Frequency and Timing

The frequency and timing of SMS messages will vary depending on the specific purpose. We will strive to send messages at reasonable times and avoid excessive frequency.

Opting Out

You can opt out of receiving SMS messages at any time by texting "STOP" to [Short Code]. Please note that opting out may prevent you from receiving important updates or notifications. Once you have opted out you will receive the following message: "You have now been opted-out and will receive no further messages from T&J Heating and Air Conditioning, Inc from this number.  Reply START to resubscribe."

Subscriber Help Message: "For additional information, please call T&J Heating and Air Conditioning, Inc at (508)966-2900.  To optout, reply STOP."

Message and Data Rates

Standard message and data rates may apply, depending on your mobile carrier's plan.

Privacy Policy

Personal info including phone number and SMS Data will not be shared or sold to third parties for the purpose of marketing. If social media website is used, privacy policy/terms and conditions can be pinned post.